1. Introduction
Welcome to the games and services provided by STORM PEAK VENTURES INC
(hereinafter referred to as "we"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share your information.
2. Categories of information we collect
2.1 Information you actively provide
Registration information: username, password, email address, date of birth, contact information.
Authentication data: such as information on authorized social login platforms (Google, Facebook, Apple).
Customer service interactions: chat content, feedback, complaints, reports, etc.
2.2 Information collected automatically
Technology and device information: IP address, MAC address, device model, operating system, hardware fingerprint, game version number.
Log data: game startup time, duration, level, operation track, crash log, exception report.
Network information: performance indicators such as loading time, CDN node, network latency, etc.
2.3 Information obtained by third parties
Advertising and analytics SDK: ad clicks, impressions, behavior patterns, Uniquely Identifiable Identifiers (such as IDFA, AAID).
Payment channel: We only obtain transaction success status and basic order information, and do not retain the complete card number (controlled by third-party payment platforms).
3. How we use data
Service delivery: game login, data preservation, friend connection, multiplayer matching.
Product optimization: performance analysis, load monitoring, crash repair.
Customer support: solving queries, handling technical issues.
Security management: detecting cheating and illegal behavior, preventing fraud.
Personalized experience: recommended content, event push, advertising targeting (based on your settings and consent).
Marketing and promotion: sending promotions, news updates (only if you agree to receive them).
4. Information Sharing and Disclosure
We do not sell your personal information. We may share information in the following circumstances:
With third-party service providers (such as hosting, payment, and analytics services), only as required to fulfill contractual obligations or operate services.
Comply with laws, law enforcement requests, or court orders.
Transfer information in business transactions such as business reorganizations, mergers, and asset transfers.
Other circumstances with your explicit consent.
5. Special Note for Children
We do not target children under 12 years old and will not collect their personal information without verifying their parental consent.
If we learn that we have collected children's data, we will take measures to delete it and notify the parents.
6. User Privacy Rights (CCPA/CPRA, etc.)
If you are a California resident, you have the following rights:
Right to access: understand what information we collect or use.
Right to delete: request deletion of your information when legal conditions are met.
Right to restrict/object: object to personal information being "sold" or "shared for advertising targeting".
Right to non-discrimination: exercising the above rights will not affect your use of this service.
To exercise your rights, please send an email to [support@operationzenith.com].
7. Data security
We use technical and organizational measures to protect your information, including:
Data encryption during transmission
Access rights control
Security log audit
Despite our efforts to ensure security, no online system can be guaranteed to be absolutely secure.
8. Data retention mechanism
Transaction and performance information: retained until the end of sale or warranty + legal period
Crash logs and anonymous statistics: retained for 12 months
Marketing contact data: retained until you cancel your subscription
Unused or closed accounts: marked and deleted after 30–90 days (unless otherwise required by law)
9. Security and risk control
Transport layer encryption: TLS/HTTPS
Static data encryption: AES-256 or equivalent
Access control: Role-based (RBAC) system
Audit logs and penetration testing: Regularly evaluate protection levels
Data breach response: Notify affected users within 72 hours (according to regulatory requirements)
10.Changes to Privacy Policy
We may update this Privacy Policy from time to time. Please review this policy regularly to ensure that you are aware of the latest privacy terms.
11. Contact Us
If you have any questions, complaints, or need to exercise your privacy rights, please contact us as follows:
Email: support@spoperation.com
Company: STORM PEAK VENTURES INC
Address: 7119 JACKSON TRAIL RD, HOSCHTON, GA, 30548, USA